FAQs

Products

Where do your tampons and pads come from?

We use Natracare tampons and pads.

Since 1989, people around the world have chosen Natracare's high quality, organic and natural menstrual products with confidence. Soft, certified organic cotton and totally chlorine free, plastic free, biodegradable materials means Natracare only leaves a soft footprint on the earth.

There are many reasons why you should choose Natracare and here are just some of them! Natracare is plastic free, made from natural materials, animal friendly and vegetarian approved, gynaecologist recommended, sustainably sourced, multi-award winning, certified organic AND Totally Chlorine Free (TCF)

Why Natracare?

Natracare menstrual products are organic and natural. This means no chemicals from pesticides, no chemicals from rayon no chemicals from artificial fragrances and they are also plastic free. Putting your health first!

To find out more click here

Why choose organic cotton tampons?

Most brands of tampons are made from a mix of rayon and non-organic cotton, and are commonly chlorine-bleached. Some tampons may even be wrapped in a plastic outer, or be dyed a different colour. Rayon is a highly absorbent fibre which rapidly absorbs menstrual blood but at the same time can also dry out the natural protective mucous lining of the vagina.

We believe people should not be exposed to pesticide residues, phthalates, azo-dyes and dioxins, especially in such a sensitive and absorptive part of the body. By using only 100% organic cotton and nothing else, you know exactly what you are putting into your body.

What is rayon?

Rayon is made from wood pulp which is treated with chemicals, like ammonia, in order to make it into a fibre. These chemicals, as well as dioxin (which is a byproduct of this process), can be extremely harmful to humans. Rayon is often mixed with cotton to make tampons. Rayon in tampons has also been linked with toxic shock syndrome.

There is no rayon in any Natracare products.

Are Natracare tampons as absorbent as other brands?

The absorbency of a tampon is not determined by its actual physical size but by the amount of menstrual fluid it absorbs. Rayon and cotton fibres absorb very differently, so a tiny compact tampon made from rayon may absorb more fluid than a slightly larger cotton tampon. All Natracare tampons conform to regulatory requirements for absorbency terms and the range is described on our packaging to help you select the correct tampon for your menstrual flow. Natracare organic tampons are generally at the lower end of the absorption range because cotton absorbs differently to rayon tampons, however if you find the absorption isn’t enough you can just move onto the next absorption up.

 

Which absorbency should I choose?

Always go for the lowest absorbency that you need. During your period, you may find you use different absorbencies because your flow is lighter at the beginning or end of your period.

How often should I change my tampon?

It’s important to change your tampons regularly, every 4-6 hours, and alternate between using tampons and pads. It is not recommended that you wear a tampon when you are sleeping because you will most likely be leaving it in too long. Please read carefully the instruction leaflet found in the tampon packs for how to use tampons safely.

Should I use applicator or non-applicator?

Deciding between an applicator and non-applicator tampon is a matter of personal preference. About 20% of women naturally have a retroverted uterus (the uterus tilts backwards towards the spine instead of forwards) and using an inflexible applicator can cause pain during insertion. The Natracare non-applicator tampon, gently eased into the correct position using the longer index finger makes inserting the tampon more comfortable.

Why does Natracare use wood pulp inside of the pads instead of cotton?

Although we use certified organic cotton for the top sheet of natracare pads and liners, we do not use cotton in the core of the pads for two very good reasons:

Firstly, cotton performs very poorly in the core of a pad as an absorbent material simply because of its fibre chemistry. Cotton fibres are 70% crystalline and only 30% amorphous whereas fluff pulp derived from pine wood is 70% amorphous and 30% crystalline.

Secondly, it is a matter of carbon management. All plants absorb carbon dioxide (CO2), but trees are best because they process significantly more CO2 as part of photosynthesis than smaller plants due to their large size and extensive root structures. Trees have much more “woody biomass” to store CO2 than smaller plants and are also able to store carbon in the forest soil. As a result, trees are considered nature’s most efficient “carbon sinks”, quickly absorbing CO2 from the atmosphere, locking it away and giving us back oxygen. Natracare uses only fluff pulp made from fast growing, Scandinavian softwood trees sourced from sustainable, managed, natural forests.

Some other brands say they are “cotton-like”, does this mean they are made from cotton?

No, they are not made from cotton and neither do they contain any cotton fibres. Using this term is a way of tricking you into thinking that it is made from cotton without actually breaking the trade description laws. The “cotton-like” covers are made of synthetic materials. 

 

Organicup - Menstrual Cup

Which size should I use?

OrganiCup is available in two sizes

Size A: For women who have not given birth vaginally

Size B: For women who have given birth vaginally

The difference between size A and B is very small (size A is 0,4 cm smaller than size B) but still it is very important to use the proper size to prevent leakage.
We recommend the size B OrganiCup if you have given birth vaginally, because as we give birth, the hips will naturally widen and the vaginal muscles will lose elasticity.

If you consider yourself “petite” and find it hard and uncomfortable to use regular sized tampons, the size A OrganiCup may be best suited for you, even though you have given birth vaginally.

How do I know when OrganiCup is full?

Depending on your menstrual flow, OrganiCup should be emptied once every 8-12 hours. We recommend that you empty it once every 4-6 hours in the beginning so you can get to know your frequency. If your OrganiCup is still not full after 4-6 hours, you can let it stay in for longer for next time.

Can virgins use OrganiCup?

If you are a virgin you can still use the OrganiCup, however we recommend that you are at least 14 years of age before using it. If you are of young age, you may also have to practice more in the beginning, as your vaginal muscles tend to be tighter making insertion a bit more difficult.

Will my hymen stay intact?

You might have grown up believing that the hymen can “rip” or “break” during sexual intercourse or inserting a menstrual cup. This is not the case with the hymen as it has been widely misunderstood until recently.

The Hymen is actually made up of tissue that will gradually be worn away by adolescence. During the early years, the hymen thins and widens as a result of athletics, self-exploration and other activities – even activities as simple as walking.

Can I use OrganiCup with a heavy period?

OrganiCup works really well for women with heavy periods or menorrhagia, since it can contain more than 3 times as much as most XL tampons.

If you experience a heavy flow, we recommend that you empty the cup more often.

 

Buying from It's Your Period

Why is It's Your Period different?

It's Your Period came about from wanting to put anyone who has a period back in control of their products.

Periods and the products associated with them are often seen as a taboo. We don't feel this is right. Periods are a natural part of life and the products used to absorb the blood, shouldn't be filled with nasty chemicals or increase the chance of TSS.

Everyone is different when it comes their period and that's why we offer a unique to service, that puts you firmly in control. You tailor your own box of products to fit your period and you decide how and when it's delivered to you.  

What is a subscription box?

A subscription box is designed by you. You choose what products and how many. They say the average person on their period uses 22 products a month. We know there is no such thing as an average period. So, we've created 18 different boxes sizes:

10, 12, 14, 18, 20, 22, 24, 26, 28, 30, 32, 34, 36, 38, 40, 42, 44, 46 products.

You pick the size of box closest to your period then add the products you need. It's time to stop buying shop boxes that don't match your period, saving you time and money.

And not forgetting all our products are organic and natural, putting your health first and giving you a kinder period.

What can I put in my box?

Well that's up to you. We have a wide range of different tampons, pads and liners. Simply add what you need. 

Do you offer a monthly subscription service?

Yes, but we do it a bit differently to leave you in control: whether your period is monthly, two months, or longer apart, this option is a great way to put you control.

We know periods change, so our subscription option helps you stay in charge in four easy steps:

1. To get started, pick the number of products you need
2. Let us know which products you would like in your box  
3. Choose a single box or a subscription box
4. Checkout 
You can amend your delivery date, skip a month, cancel your subscription or change the items on your order at any time & no set up fees.

If you don't like the products, fair enough. There are no obligations.

Free UK Shipping & discreetly packaged.

Delivery

How does it get delivered?

All our boxes are delivered to your letterbox in discreet packaging. We send out one-off purchases within 3 working days of receiving your order and monthly subscriptions on the date you’ve chosen. 

We make sure all our packages are delivered in discreet packaging direct to your door. Where we can they will delivered through your letterbox.

While the majority of boxes will be sent by Royal Mail, some of our larger boxes could be delivered via ParcelForce. We will let you know if this will be the case so you pick a date that's best for you. 

If I have a subscription box, can I change the delivery date?

Yes, absolutely, our unique subscription service leaves you in charge.

This gives you the option to:

Change the items on your order, the date of delivery (great if your going on holiday) or miss that delivery (in case your cycle has changed). 

Can I change the products in my subscription box?

Our service is all about offering you flexibility and understanding that periods change. Simply log into your account and make your changes. Alternatively, drop us an email at with the changes you would like and we'll sort it all for you.